Company overview

Learn more about how our vast array of solutions and best-in-class technologies are powerfully serving the healthcare workforce. 

Our brands

They say you can’t choose your family – but we did. We think you will, too. Our family of companies can tackle problems of any size, big or small. 

Our role in healthcare

Learn more about how we use our unrivaled staffing experience, best-in-class technology, and strategic consultation to help your organization succeed.

Executive leadership

Meet our team of executive leaders who are guiding our efforts to make life better for providers, patients, and healthcare organizations. 

Core values

See how our core values guide all our business decisions and drive us to find new ways to make life better for those we serve in the healthcare industry.

Community impact

Learn more about how we give back to communities both near and far through fundraisers, team activities, medical missions, and more. 

Solutions overview

See how we’re delivering customized workforce solutions that are doing right by our healthcare partners and improving how healthcare is done. 


Check out our suite of high-tech solutions that perfectly complement our high-touch approach to a future-ready workforce. 

Strategic consultation

We’re experts in exactly one healthcare staffing solution: yours. Partner with our experts to build a workforce strategy tailored specifically to you. 


See how our experts draw from the industry’s largest locums database to deliver customized solutions such as locum tenens, permanent placement, and telehealth.

Advanced practice

Get insights into how our team of APP-specific experts use in-house credentialing and licensing to deliver the right candidate to your facility.

Allied health

Learn more about the process we use to connect your organization with qualified therapists, technicians, technologists, assistants, and more.


Find out what makes our nurse staffing truly stand out in the industry, and how we’re constantly looking for new ways to make the process smoother.


Tap into the nation’s largest network and deepest specialty bench of multi-state license providers to keep your virtual care strategies on track.


Visit our blog to get workforce insights, catch the latest company updates, and hear important stories from within the healthcare industry.


Get industry insights, workforce strategies, and more from our resource section. Each video, article, and tool has been created with your success in mind. 

Careers overview

Get the details on how a career at CHG fast-tracks your success and lets you play a role in helping 25 million patients receive care each year.

View jobs


Get all the details about our various locations nationwide. We have expanded our operations to better serve the needs of the healthcare community.


Browse our benefit and wellness programs and learn how our team handpicks the best options to support you as a whole person.

Diversity, equity, and inclusion

Learn about the DEI goals we’re embracing to make our company¬–and healthcare industry at large–a better home for everyone.

Learning and development

See how our award-winning team of trainers can help you develop new skills and pursue the career path that makes you feel the most alive.

Employee stories

Check out stories from our people’s lives that highlight how CHG supports personal growth and helps you make a positive impact in the world.


Learn more about how our commitment to workplace flexibility puts you in the best position to be happy, comfortable, and effective.

Talent network

Visit our Talent network page to apply for a job, communicate with our talent acquisition team, or refer someone else for a job at CHG.

Recruiting process

Learn more about our hiring process and how we seek out the best opportunities for you to make an immediate impact.

Guide to resuming elective procedures

Seven steps to guide you

Since the COVID-19 pandemic postponed elective surgeries, healthcare facilities have reported a 60 percent decline in patient volume and a 55 percent decline in revenue.

Many facilities are taking steps to resume their postponed procedures, however, as cases decline in communities across the country and states open back up. No matter where you are on your road to recovery, these seven steps can guide you to increase your patient numbers and bottom line.

1. Create a governance committee

Don’t wait for your community’s curve to flatten to plan for what’s next. Invite members from across your organization – finance, IT, operations, medical staff, and administrative personnel – to determine what your post-COVID goals are.

What’s your timeframe for catching up on elective procedures? What cases will you tackle first? Are you fully staffed?

Stevan Whitt, CMO of MU Health Care, meets with his committee daily. “We meet with members from each of the functional areas necessary to get our tasks done: guest services, infection control, IT, operations, security, staff health, supply chain, and others,” he says. “Those people meet at 8 am and 4 pm every day, seven days a week, making sure we are covering all of our bases.”

2. Check state and federal guidelines

According to a joint statement from the American Hospital Association, American College of Surgeons, American Society of Anesthesiologists, and Association of periOperative Registered Nurses, “facilities should not resume elective procedures until there has been a sustained reduction in the rate of new COVID-19 cases in the area for at least 14 days.” 

You should also ensure you have enough PPE, ICU beds, and staff for elective procedures and the possibility of increased COVID-19 cases.

3. Check supply and staff availability

Having the right amount of equipment ensures you won’t have to resort to crisis care to treat non-elective patients. If you’re running low on supplies, consider following UnityPoint Health’s lead by working with local manufacturers to produce extra face shields. Or take a look at what Atrium Health has done to reduce their PPE usage by 70 percent.

And what about your staff? According to Melinda Giese, VP of Enterprise Client Solutions at CHG Healthcare, “In this uncertain and rapidly changing environment, we’re working closely with health systems and their experts on the front lines. This, in addition to keeping up with state and industry trends, helps us to stay nimble, understand evolving conditions, and assist our clients make educated decisions.”

4. Establish new policies and protocols

Your processes may look a lot different in the weeks to come.

Patients will need to be screened for COVID-19 before their surgeries and staff will need to be tested periodically. Waiting room policies will most likely change, too. Will you place chairs six feet apart? Will you ask accompanying family members families to stay in the car?

Establish policies to ensure optimal care in all five phases of surgical care – for both elective and non-elective procedures. For example, you may use telemedicine to evaluate patients during the preoperative phase. Or create new guidelines for intubation during intraoperative phase.

5. Prioritize and schedule backlogged cases

Work with your surgeons, anesthesiologists, and nurses to prioritize your backlogged cases. This Medically Necessary Time-Sensitive (MeNTS) Prioritization scoring system and worksheet can help.   

Consider patient health, staff availability, supplies, and time needed to incorporate new protocols. For example, new sterilization or intubation procedures may add time to each case. You may also decide to leave some patients in your queue or take a phased approach to opening your OR. Keep in mind, your backlog may be smaller than it appears.

With unemployment at record levels, many patients may no longer have health insurance or the funds to pay for surgeries – or they’re hesitant to take more time off of work. Plus, fear of infection may keep them home.

6. Communicate with your patients

Your recovery efforts come down to caring for your patients, which involves clear communication.

Post new policies on your website to set expectations with patients. And lean on your schedulers to listen to patient concerns, talk through payment options, and inform them of new testing requirements or waiting room policies. The more informed your patients are, the more smoothly their procedures will go and the sooner you can clear your backlog.

After surgery, keep open communication with your patients for 14 days in case COVID-19 symptoms show up.

7. Closely monitor data and analytics

Even with these tips, it can be hard to adequately plan for what’s next. But with COVID-19 projections, helpful forecasting models, and your own data, you can make informed decisions to get your facility back up to speed.

Dig into your EHRs to find important patient insights and trends. And as your elective procedures ramp back up, continue to pay close attention to your PPE usage, patient volume, staffing needs, and revenue so that in the event of a second surge, you can plan accordingly.

We can help you with your staffing needs during COVID-19 and the months ahead. Contact us by phone at 866.588.5996 or email

About the author

Liz Van Halsema

Liz Van Halsema is a communications specialist at CHG Healthcare. When she’s not writing about CHG’s culture and news, she can be found running one of Utah’s many trails.

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