Company overview

Learn more about how our vast array of solutions and best-in-class technologies are powerfully serving the healthcare workforce. 

Our brands

They say you can’t choose your family – but we did. We think you will, too. Our family of companies can tackle problems of any size, big or small. 

Our role in healthcare

Learn more about how we use our unrivaled staffing experience, best-in-class technology, and strategic consultation to help your organization succeed.

Executive leadership

Meet our team of executive leaders who are guiding our efforts to make life better for providers, patients, and healthcare organizations. 

Core values

See how our core values guide all our business decisions and drive us to find new ways to make life better for those we serve in the healthcare industry.

Community impact

Learn more about how we give back to communities both near and far through fundraisers, team activities, medical missions, and more. 

Solutions overview

See how we’re delivering customized workforce solutions that are doing right by our healthcare partners and improving how healthcare is done. 

Technology

Check out our suite of high-tech solutions that perfectly complement our high-touch approach to a future-ready workforce. 

Advisory services

We’re creating customized solutions that support cost containment, drive meaningful results, and pave the way for a more successful future. 

Physicians

See how our experts draw from the industry’s largest locums database to deliver customized solutions such as locum tenens, permanent placement, and telehealth.

Advanced practice

Get insights into how our team of APP-specific experts use in-house credentialing and licensing to deliver the right candidate to your facility.

Allied health

Learn more about the process we use to connect your organization with qualified therapists, technicians, technologists, assistants, and more.

Nurses

Find out what makes our nurse staffing truly stand out in the industry, and how we’re constantly looking for new ways to make the process smoother.

Telehealth

Tap into the nation’s largest network and deepest specialty bench of multi-state license providers to keep your virtual care strategies on track.

Blog

Visit our blog to get workforce insights, catch the latest company updates, and hear important stories from within the healthcare industry.

Resources

Get industry insights, workforce strategies, and more from our resource section. Each video, article, and tool has been created with your success in mind. 

Careers overview

Get the details on how a career at CHG fast-tracks your success and lets you play a role in helping 25 million patients receive care each year.

View jobs

Locations

Get all the details about our various locations nationwide. We have expanded our operations to better serve the needs of the healthcare community.

Benefits

Browse our benefit and wellness programs and learn how our team handpicks the best options to support you as a whole person.

Diversity, equity, and inclusion

Learn about the DEI goals we’re embracing to make our company¬–and healthcare industry at large–a better home for everyone.

Learning and development

See how our award-winning team of trainers can help you develop new skills and pursue the career path that makes you feel the most alive.

Employee stories

Check out stories from our people’s lives that highlight how CHG supports personal growth and helps you make a positive impact in the world.

Flexibility

Learn more about how our commitment to workplace flexibility puts you in the best position to be happy, comfortable, and effective.

Talent network

Visit our Talent network page to apply for a job, communicate with our talent acquisition team, or refer someone else for a job at CHG.

Recruiting process

Learn more about our hiring process and how we seek out the best opportunities for you to make an immediate impact.

Why Parkview Health centralized locum tenens hiring

Parkview Regional Medical Center - centralized its locums hiring to have more visibility into locum tenens

When Angela Pulcini stepped into the role of Director of Provider Services for Parkview Health, she knew locum tenens hiring was a priority she wanted to focus on. With nearly a dozen different locum tenens vendors and no standard process for locum tenens hiring, it was challenging to have visibility into Parkview’s locums usage systemwide. It was an opportunity for improvement she couldn’t pass up.

Identifying the problem

Parkview Health serves the northeast Indiana and Northwest Ohio region with a network of 11 hospitals and over 100 clinics with a multi-specialty network of about 1,200 providers. The system covers a large rural region that stretches across 11 counties.

Pulcini was working in human resources at Parkview when she first recognized how chaotic locum tenens hiring had become. “When departments needed to hire a locum tenens provider, sometimes they would come to me, sometimes they would go to physician recruitment, and sometimes they didn't know how to get a locum,” Pulcini says. “On the other hand, sometimes they would just call up whoever they wanted and sign a contract.”

“I would hear the aches and pains from our credentialing folks or our Med Staff people about getting last-minute notification on a locum starting. I knew I could make some improvements by hardwiring some processes in,” Pulcini says.

Pull quote - I would hear the aches and pains from our credentialing folks - Angela Pulcini

Tackling the challenge of locum tenens centralization

Pulcini worked with a physician dyad partner to try to fully understand the current locum tenens landscape and develop a standardized process. Both Pulcini and her physician dyad partner have been trained in lean management, and they also had access to an internal lean team for consultation.

Together, the duo started by interviewing internal stakeholders to get a clear sense of the overall locum tenens picture before they tried to put together a new process. “We wanted to get our arms around the current state to figure out where we wanted to be. That really was challenging,” she says.

Additionally, Pulcini asked CHG Healthcare for advice on how other healthcare organizations had centralized their locum tenens hiring process.

Creating locum tenens process efficiencies

In the end, the Parkview team decided to narrow the vendor pool by selecting a primary locum tenens provider and two secondary providers.

“We recognized no one was going to be in favor of going all in with just one company,” Pulcini says, “but we also knew that we couldn’t keep working with all these different vendors who had never been properly vetted.”

The network decided on CHG Healthcare as its primary provider and then worked with CHG to develop a standardized process.

In addition, Parkview Health decided to hire an internal locums specialist who would be solely dedicated to handling locum tenens. “So, now we have one person who understands the credentialing process and who can create efficiencies with our medical staff,” Pulcini explains. “When a department needs a locum, they're going to deal with one person who will know what they want, make sure they get it, and make it as easy as possible.”

Pull quote - Now we have one person who understands the credentialing process - Angela Pulcini

Making the case with data on locum tenens usage

Locum tenens usage and spending typically gets scrutinized at budget time, according to Pulcini, and it can look like a big line item that’s ripe for a reduction. But without good visibility into locum tenens usage — what you are spending and why — it can be easy to fall back into the same old patterns.

Now, with fewer vendors and a centralized process, Pulcini can clearly see where locum tenens spending is happening, why those services are needed, and then connect it back to the bottom line. Bringing in a locum tenens provider often allows facilities to bill for services and capture revenue that would otherwise be lost if there was no one to fill the gap.

Detailed reporting has also enabled Pulcini to showcase the progress they’ve made as well as highlight where they think more improvements can be made. “It makes it a whole lot easier for me to get buy-in and get changes done than if I’m just hoping people voluntarily decide to jump on board.”

Advice for getting started

Pulcini’s advice to other healthcare organizations that want to centralize their locum tenens hiring is to get leadership buy-in. “They need to see how centralizing locum tenens hiring can improve usage and reduce costs,” she says. “There’s always a case to be made. You just have to get the data behind it and be able to show it.”

Read more: Parkview centralization case study

Thumbnail image of Parkview locum tenens centralization case study

CHG can help your healthcare facility streamline locum tenens hiring. To learn more, contact us by phone at 866.588.5996 or email ecs.contact@chghealthcare.com.

About the author

Heather Stewart

Heather Stewart is a journalist who frequently covers issues and trends in the healthcare industry.

See all articles from this author

Post Archives

Thanks. We received your message and one of our strategic advisors will contact you shortly.