CHG Healthcare is constantly looking for talented individuals to fill sales, business administration, marketing, and software development roles. Every day, our talent acquisition team is combing through employee referrals and resumes to find the best fit for open roles. So, what are they looking for in candidates? Here are the top five must-have qualities that all successful candidates possess to get hired at CHG.
1. Display CHG’s core values
“The first thing we look for is someone who lives our core values,” says Idelim Bostrom, senior talent acquisition specialist. Job candidates are evaluated based on these core values to determine if they are a good culture fit.
CHG is a great place to work because of our people and the core values they uphold daily — Putting People First, Continuous Improvement, Integrity and Ethics, Quality and Professionalism, and Growth. These core values are the foundation of our people-centric culture, allowing us to elevate our thinking and empower our people to be their best.
CHG’s Core Values
Putting People First: A successful candidate makes decisions with the best interests of everyone in mind, considers the thoughts and feelings of others before acting, participates and shares their point of view in an open, honest, and respectful manner, recognizes and celebrates the success of co-workers, and takes care of team members and our communities.
Continuous Improvement: Candidates who exhibit this core value constantly seek opportunities to improve the way we collaborate, actively seek ways to improve processes, work to improve their skills through active participation in individual development, and welcome and respond positively to feedback.
Integrity and Ethics: These core values include being honest and trustworthy, working hard to ensure transparency and honesty in all interactions and communications, and holding yourself and others accountable.
Quality and Professionalism: These core values encourage people to do their highest quality work in their jobs every day, seek to understand the needs of co-workers and clients to serve them better, pay close attention to detail before claiming a task or project is complete, and deliver what they say they will deliver.
Growth: A person who's a good culture fit sets stretch goals, meets goals and objectives, believes that business success translates to more opportunities for everyone within the company, and shares successful strategies and techniques across teams, departments, and divisions to help us grow and improve our business.
2. Demonstrate the necessary skills
“We look for individuals with grit and competitiveness, and someone who has done their research on the company and the role they are applying for,” explains Idelim.
Our talent acquisition team also looks for traits and specific measures that meet an open job's skill, education, and tenure requirements. Here are some examples of what we look for in terms of skill fit.
Sales roles: Competitive, driven, and motivated to succeed in a fast-paced sales environment while demonstrating a sense of urgency.
“You don't necessarily have to have a sales background. Our leaders are looking for someone who has built their own book of business through hunting and sourcing their own clients. Someone who has experience with phones, specifically with outbound calls. Sales jobs are 100% phone based. We get a lot of candidates from call centers and yes, they talk to a lot of people a day, but those are people calling them, opposite to what our salespeople do. The ideal person has one or two years of experience in a transferrable industry,” says Idelim.
Support roles: Ability to work proficiently while seeing the fine details and not letting errors slip through the cracks.
“For our support roles, you have to have the transferrable skill set our leaders are looking for,” says Idelim. “What that is will be clearly defined in the job description.”
Leadership roles: A natural coach who wants to develop their people.
Idelim says, “For hiring leaders, our leadership style is unique. We are looking for individuals who have previous experience coaching and developing an inside, onsite sales team — preferably that they are a hunting sales team. Our leaders are 100% focused on coaching, developing, and generating revenue on their team. We keep a small ratio of leaders to employees.”
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3. Be open to feedback
Our core value of Continuous Improvement means we look for someone who can take feedback from a leader or peer and be open to listening to and implementing it.
Coachability is a key characteristic of CHG employees, especially in sales roles where training is ongoing.
4. Show excitement and passion
Our philosophy is to make a difference not only to the medical providers we place and the millions of patients they serve but also to our people and the communities we live in. So, passion and excitement for making a difference are integral factors in succeeding at our company.
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5. Value longevity
Most hiring managers are looking for someone with a proven track record of progression with one company. We want to invest in candidates who are excited to grow within our company.
If you feel like you’re a good fit for CHG, apply for one of our open positions.