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Modio recognized for building “strong, engaged relationships” and driving significant efficiency gains for clients
Modio Health, a CHG Healthcare company transforming the management of healthcare provider credentials, was rated by KLAS in the 2025 Credentialing report, earning an overall score of 91.0 out of 100 and strong ratings [C] across multiple performance categories. Modio received an 8.2 out of 10 for Proactive Service and was rated highly for Delivering Key Automation & Efficiency Outcomes (8.2), reflecting customers’ positive experiences with service and efficiency improvements.
Additionally, Modio received ‘A’ and ‘A-’ ratings across the KLAS Customer Experience Pillars, including Culture, Loyalty, Operations, Product, Relationship, and Value.
Modio has rapidly grown to be a leader in physician, nurse, and medical professional credentialing since its founding in 2014. Trusted by nearly 1,000 healthcare organizations nationwide, Modio manages more than 700,000 providers, simplifying their credentialing processes and increasing efficiency. The OneView platform automates real-time data collection across all entities associated with a provider, keeping credentials up to date, easily accessible, and securely protected in a centralized location.
“Provider credentialing continues to serve as a critical safeguard for both clinicians and patients,” said John Bou, president and co-founder of Modio Health. “From day one, we’ve operated at a high level to bring innovation and trust to this essential process. Being consistently recognized by KLAS over the years is an honor that reinforces our commitment to advancing credentialing so providers can stay focused on delivering the highest quality care.”
Insights from Modio clients shared with KLAS include:
“Modio Health keeps a really close relationship with us, and they are sincerely curious. Their success is our success, so they have been incredibly close and proactive when it comes to letting us test features or giving them feedback for features. The vendor has developed and rolled things out based on our feedback. They have a really thoughtful tiered structure for pricing.” – Director (OneView client, source: KLASResearch.com, Feb 2025.)
“They are highly responsive in getting us what we need, almost at times anticipating other things. If we say, it would be great to see this, Modio Health will say that we can do that, and we could also pull this in also. They are highly adaptive to our needs and are just great to work with.” – Director (OneView client, source: KLASResearch.com, Jan 2025.)
“Modio Health has what is called Modio University, and they have a lot of really thoughtful courses on there, like webinars. The vendor does those webinars live, but they post them, and it is really helpful to learn what features are new and coming and what is in place. That is great.” – Director (OneView client, source: KLASResearch.com, Feb 2025.)
Healthcare provider organizations can access the full credentialing report from KLAS at no cost at klasresearch.com.
[C] “Component” designation notes most interviewed Modio Health customers represent ambulatory care organizations, Modio Health is designated as a Component vendor throughout this KLAS report.
About Modio Health
Physician time is valuable. Modio Health, a CHG Healthcare company, gives physicians back their time by streamlining the medical credentialing processes for healthcare leaders all across the country. With Modio Health, organizations scale more quickly, clinicians spend less time on administrative work and more time practicing medicine, and patients are protected from fraud. Founded by a team of physicians in 2014, Modio Health’s cloud platform automatically pulls in critical provider data from more than 100 primary sources, including the DEA, OIG, and other verification platforms. Learn more at modiohealth.com.
About KLAS
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services, and medical equipment to deliver reports, trending data, and statistical overviews. KLAS data is accurate, honest, and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit klasresearch.com.
Media contact:
Yasi Givechi, Director of Marketing
Yasi@modiohealth.com
