Company overview

Learn more about how our vast array of solutions and best-in-class technologies are powerfully serving the healthcare workforce. 

Our brands

They say you can’t choose your family – but we did. We think you will, too. Our family of companies can tackle problems of any size, big or small. 

Our role in healthcare

Learn more about how we use our unrivaled staffing experience, best-in-class technology, and strategic consultation to help your organization succeed.

Executive leadership

Meet our team of executive leaders who are guiding our efforts to make life better for providers, patients, and healthcare organizations. 

Core values

See how our core values guide all our business decisions and drive us to find new ways to make life better for those we serve in the healthcare industry.

Community impact

Learn more about how we give back to communities both near and far through fundraisers, team activities, medical missions, and more. 

Solutions overview

See how we’re delivering customized workforce solutions that are doing right by our healthcare partners and improving how healthcare is done. 


Check out our suite of high-tech solutions that perfectly complement our high-touch approach to a future-ready workforce. 

Strategic consultation

We’re experts in exactly one healthcare staffing solution: yours. Partner with our experts to build a workforce strategy tailored specifically to you. 


See how our experts draw from the industry’s largest locums database to deliver customized solutions such as locum tenens, permanent placement, and telehealth.

Advanced practice

Get insights into how our team of APP-specific experts use in-house credentialing and licensing to deliver the right candidate to your facility.

Allied health

Learn more about the process we use to connect your organization with qualified therapists, technicians, technologists, assistants, and more.


Find out what makes our nurse staffing truly stand out in the industry, and how we’re constantly looking for new ways to make the process smoother.


Tap into the nation’s largest network and deepest specialty bench of multi-state license providers to keep your virtual care strategies on track.


Visit our blog to get workforce insights, catch the latest company updates, and hear important stories from within the healthcare industry.


Get industry insights, workforce strategies, and more from our resource section. Each video, article, and tool has been created with your success in mind. 

Careers overview

Get the details on how a career at CHG fast-tracks your success and lets you play a role in helping 25 million patients receive care each year.

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Get all the details about our various locations nationwide. We have expanded our operations to better serve the needs of the healthcare community.


Browse our benefit and wellness programs and learn how our team handpicks the best options to support you as a whole person.

Diversity, equity, and inclusion

Learn about the DEI goals we’re embracing to make our company¬–and healthcare industry at large–a better home for everyone.

Learning and development

See how our award-winning team of trainers can help you develop new skills and pursue the career path that makes you feel the most alive.

Employee stories

Check out stories from our people’s lives that highlight how CHG supports personal growth and helps you make a positive impact in the world.


Learn more about how our commitment to workplace flexibility puts you in the best position to be happy, comfortable, and effective.

Talent network

Visit our Talent network page to apply for a job, communicate with our talent acquisition team, or refer someone else for a job at CHG.

Recruiting process

Learn more about our hiring process and how we seek out the best opportunities for you to make an immediate impact.

Quashing COVID-19 rumors: 3 ways healthcare administrators can win the information war

The case numbers are staggering. As COVID-19 races around the world, and the general public struggles to process pandemic information, ridiculous rumors somehow gain traction and spread. The World Health Organization calls this chaos an “infodemic.” Your team of medical professionals may also be faced with its own version of coronavirus rumors.

Filling the information gap

There’s an old saying, “Nothing is swifter than a rumor.” If that’s the case, what can administrators do to fill the information gap? Dr. Robert H. Shmerling, with Harvard Health said, “Addressing the concerns surrounding the new coronavirus requires accessible, reliable, and frequently updated information.” Here are three ways medical professionals can keep their teams in the know and slow the rumor mill.

Three ways to fight rumors

1. Constant Communication

Bob Trinh, CEO of the Villages Health in central Florida says, “Constant communication is important to let our teams know we’re on top of the situation.” The Villages Health is comprised of seven senior care centers and more than 50-thousand patients in The Villages, Florida. Bob supervises a team of 500 employees, including physicians, advance practitioners, audiologists, and behavioral therapists. Prior to COVID-19, Bob admits staff communication was less structured and infrequent. “We’d do roadshows that talked about the last year’s accomplishments and this year’s priorities,” he says. And there were quarterly clinicians’ meetings. Now that’s all changed. “Our number one concern is safety,” Bob says. To meet that goal, he had to change the manner and frequency with which he communicated with his team. The Villages leadership team, anyone manager level or above, has a 7 a.m. conference call every morning. The chief medical officer updates managers on cases in The Villages and important information from national health organizations. The executive director of human resources reminds leaders about the company’s quarantine policy for folks returning from coronavirus hot spots and discusses other HR concerns related to the virus. IT experts tackle any technology concerns, as well as progress moving back-office operations personnel to work remotely. Additionally, The Villages is piloting new telemedicine technology which lets them see patients via video chat. Bob says the staff has embraced the change because it minimizes their exposure and stretches the amount of personal protective equipment on hand. But it requires ongoing communication between all the stakeholders to iron out the wrinkles. Advisory Board, a Washington, D.C. think tank for health care professionals, recommends making coronavirus a standing agenda item at every meeting to keep the information flowing. “Even if their team isn’t directly caring for COVID-19 patients, managers should use existing meetings to continue a dialogue about the disease and its implications for the organization,” the group says. They also recommend a special liaison responsible for disseminating the latest information At The Villages, managers are supposed to take information back to their teams. But Bob Trinh also recommends collecting information from the front lines and reporting it back up the chain of command. “We’re asking people what they’re hearing so we can address it,” he says.

2. Consistent communication

Communication is good but consistent communication is even better. Bob says, “Even though we’re asking leaders to communicate to their team, they all do it in a different way. A formal email insures a consistent message.” Trinh says a message coming straight from the top backs up, and sometimes clarifies, what liaisons and managers are sharing. Mark Murphy, senior contributor to Forbes magazine, says that kind of executive endorsement can come in the form of an email, town hall style meetings, or individual or small group meetings. For leaders who take the email option, Murphy recommends:
  • Start with a positive fact you want your staff to remember.
  • Expand on that fact.
  • State the rumor.
  • Explain why the rumor is misleading.
  • Summarize with a message easily shared on social media.

3. Create a hotline or email for staff questions

The third way to quash rumors is by making it easy for staff to ask questions and get answers. A dedicated hotline or email let’s them do so whenever it’s convenient. Advisory Board recommends taking this tactic one step further. Gather the most frequently asked questions (FAQs) and share the questions, and the answers, organization wide. “Keep it simple and skimmable,” the group says. Especially now, health care workers don’t have time to wade through extra words.

Resources for your team

To learn more about staffing your facility, contact CHG enterprise client solutions by phone 866.588.5996, or email

About the author

Jennifer Jones

JJ loves writing and hates cooking. When she’s not sharing stories about the remarkable people of CHG, you’ll probably find her reading, hiking, or on an adventure with the grandkids.

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