Account Manager

Salt Lake City | UT | Job id: 2020-5128

Account Manager

Salt Lake City | UT | Job id: 2020-5128

Healthcare’s helping hand.

COVID-19 precaution: Due to the coronavirus (COVID-19) outbreak, our hiring process will now be completely virtual. All interviews and onboarding activities will be held online or over the phone. We remain committed to putting our people, customers, and communities first and appreciate your patience and flexibility as we work through this.

 

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

 

 

The Account Manager will manage relationships with accounts and identify opportunities for growth, ensuring long-term success for both the organization and our clients. Business analytic skills and ability to facilitate client facing meetings are essential for success in this role.

Your role:

  • Manage client relationships to ensure their satisfaction and that all their needs are met
  • Represent the organization in a variety of professional settings to promote the value of CHG and its brands
  • Quarterly travel for client visits
  • Create, interpret and present various reports to internal and external clients
  • Analyze and interpret data to identify gaps, improve processes and come up with solutions
  • Perform Single Point of Contact (SPOC) project related research, data and slide deck presentations with minimal guidance
  • Update and maintain all SPOC Excel and SharePoint spreadsheets with utmost accuracy on a daily basis
  • Clarify and resolve problems while maintaining strong internal and external relationships
  • Perform contract management activities according to existing procedures
  • Facilitate calls and meetings
  • Provide insights regarding business decisions about client contracts, amendments and process improvement
  • Go above and beyond to understand customer needs and then exceed their expectations
  • Drive effective communication with all sales and business partners to ensure maximum deliverability, grow market share and exceed sales goals
  • Contribute to a positive culture that fosters continuous process improvement and provide insight with best practices
  • Hold yourself accountable for meeting commitments and seeing results
  • Be an example of someone who lives the CHG Core Values at all times

Your qualifications:

  • Strong ability to listen and then inquire deeply into customer needs and expectations
  • Ability to ask valuable questions and seek out others’ perspectives
  • Ability to apply knowledge of the industry to advance CHG’s goals
  • Ability to work independently with little supervision
  • Ability to collaborate and drive results within a team environment
  • Ability to negotiate with and influence key stakeholders both internally and externally
  • Strong written and verbal communication skills
  • Strong proficiency with entire Microsoft Office Suite, familiarity with Salesforce and various database programs with a dedication for accuracy and attention to detail
  • Comfortable with client facing presentations and public speaking in a highly professional environment
  • Ability to create, process and present large amounts of documentation and business analytics
  • Excellent organizational and prioritization skills due to high level of multi-tasking requirements
  • Ability to travel quarterly to showcase CHG business proposals, analytics and core values

Education & Years of Experience:

  • College level education or equivalent work experience
  • 3 years of experience with business analytics and client facing presentations
  • High-level experience with building business relationships

Preferred:

  • Work experience in healthcare or staffing industries with knowledge of medical terminology

In return, we offer:

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  • Competitive pay
  • Healthcare coverage with corporate wellness program
  • Free on-site health center and health coaching for employees and dependents
  • 401(k) company match
  • Tuition reimbursement
  • 14 days of PTO your first year and paid holidays
  • Hall of fame development programs as recognized by Training Magazine
  • On-site cafeteria and game room

Click here to learn more about our company and culture

To have your resume reviewed by Talent Acquisition, click “Apply” at the top of the screen.

 

We are an Affirmative Action/Equal Opportunity Employer

Veterans/Disabled

We are an at-will employer

You’ll feel weird
calling it work.

Discover our culture

CHG Healthcare is an equal opportunity employer/affirmative action. Equal Employment Opportunity Posters. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will not be discriminated against on the basis of disability. CHG invites any employee or applicant to review CHG’s written Affirmative Action Plan. This plan is available for inspection upon request; please email humanresources@chghealthcare.com.

Important Security Notice: The only way to apply for a position at CHG Healthcare is through our website and we would not hire an employee without an onsite interview in one of our office locations. If you receive a suspicious job offer via email or text message, please understand that it is not from us. CHG Healthcare never requests personal information, like your social security number, via email or text message. CHG Healthcare would never request money as a condition of employment or to purchase technology or other work equipment. Please don’t hesitate to contact us with any questions. If you believe you have been a victim of online fraud through your job search, please contact informationsecurity@chghealthcare.com.

CHG Healthcare does not discriminate against qualified applicants and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to, and benefits and privileges of, employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact our talent acquisition team at 800-755-7753 or talent.acquisition@chghealthcare.com.