Desktop Services Specialist

Salt Lake City | UT | Job id: 2020-5112

Desktop Services Specialist

Salt Lake City | UT | Job id: 2020-5112

Healthcare’s helping hand.

COVID-19 precaution: Due to the coronavirus (COVID-19) outbreak, our hiring process will now be completely virtual. All interviews and onboarding activities will be held online or over the phone. We remain committed to putting our people, customers, and communities first and appreciate your patience and flexibility as we work through this.

 

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

The Desktop Services Specialist designs and manages the desktop system’s hardware and software environment. The Desktop Services Specialist’s role is to optimize Windows desktop environment to achieve high availability, increased performance, lower support costs, and increased usability of the various business applications supported at the desktop. This is to be accomplished by developing and maintaining desktop hardware and software standards along with developing efficient support processes that will increase system availability while reducing support costs. This includes designing, installing, configuring, administering, and fine-tuning desktop hardware, Windows operating systems, and desktop applications in a timely and efficient manner.

Your role:

  • Image and configure new hire computers.
  • Participate in the design and review of Windows operating systems and Windows application deployments on the workstations.
  • Ensure that Windows-based workstations comply with established policies, standards, licensing agreements, and configuration guidelines.
  • Review and deploy new Windows service packs, hot fixes, system updates, and vendor-supplied patches according to best practices.
  • Develop and maintain systems documentation for educating end users and new IT staff. Provide regular contributions to team knowledge base.
  • Deploy and maintain workstation hardware and software.
  • Perform equipment moves including desktop computers, printers, scanners and copiers (40+ pounds).
  • Perform routine printer and scanner maintenance.
  • Perform routine data-cabling in network feed closets.
  • Resolve client’s PC equipment failures and hardware related problems
  • Provide telecommunications support, including variety of mobile devices.
  • Enter work orders into support ticketing system.
  • Process incoming and outgoing shipments.
  • Provide audio/visual support for video conference and other company functions.
  • Other duties as assigned by management

Your qualifications:

  • Excellent customer relations skills and good phone manners
  • Exceptional attention to detail
  • Advanced knowledge of PC and printer hardware.
  • Advanced knowledge of Windows operating systems
  • Advanced knowledge of Microsoft Office
  • Prioritize and manage time and requests efficiently
  • Able to take direction as well as work independently or in team setting
  • Communicate effectively and courteously with colleagues and customers at all levels

Education & Years of Experience:

  • College diploma or university degree in the field of computer science (or relative work experience)
  • 2-4 years of customer service and computer-based experience

In return, we offer:

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  • Competitive pay
  • Healthcare coverage with corporate wellness program
  • Free on-site health center and health coaching for employees and dependents
  • 401(k) company match
  • Tuition reimbursement
  • 14 days of PTO your first year and paid holidays
  • Hall of fame development programs as recognized by Training Magazine
  • On-site cafeteria and game room

Click here to learn more about our company and culture

To have your resume reviewed by Talent Acquisition, click “Apply” at the top of the screen.

 

We are an Affirmative Action/Equal Opportunity Employer

Veterans/Disabled

We are an at-will employer

You’ll feel weird
calling it work.

Discover our culture

CHG Healthcare is an equal opportunity employer/affirmative action. Equal Employment Opportunity Posters. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will not be discriminated against on the basis of disability. CHG invites any employee or applicant to review CHG’s written Affirmative Action Plan. This plan is available for inspection upon request; please email humanresources@chghealthcare.com.

Important Security Notice: The only way to apply for a position at CHG Healthcare is through our website and we would not hire an employee without an onsite interview in one of our office locations. If you receive a suspicious job offer via email or text message, please understand that it is not from us. CHG Healthcare never requests personal information, like your social security number, via email or text message. CHG Healthcare would never request money as a condition of employment or to purchase technology or other work equipment. Please don’t hesitate to contact us with any questions. If you believe you have been a victim of online fraud through your job search, please contact informationsecurity@chghealthcare.com.

CHG Healthcare does not discriminate against qualified applicants and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to, and benefits and privileges of, employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact our talent acquisition team at 800-755-7753 or talent.acquisition@chghealthcare.com.