Customer Success & Software Trainer

San Francisco | CA | Job id: 2019-4982

Customer Success & Software Trainer

San Francisco | CA | Job id: 2019-4982

Healthcare’s helping hand.

The (quality) doctor is in.

Modio has streamlined the convoluted and messy process that is healthcare credentialing and saved countless years of manual and error-prone work in the process. As part of CHG Healthcare we are working to drastically improve the speed (and quality) of credentialing to ensure that our doctors can spend more time treating (millions) of patients each year and less time dealing with credentialing headaches.


Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

Modio is looking for new members of our Client Engagement and Optimization team. This is a mission-critical role on the frontlines with our clients; training them to utilize our software to help them manage their organization’s data.

We are open to this role being in our offices in Virginia Beach, Virginia or San Francisco, California. 

Your role:

  • Tech-savvy person who likes helping others
  • Passion, enthusiasm, energy, humor, and the ability to convey this through phone and email communications
  • A self-starter, who aspires to create and improve processes and to be ahead of the curve
  • Individuals that love having ownership of a client roster and providing top-level service and support for “your team”
  • Communicating enthusiasm for our product, and promote it, without losing authenticity
  • Remaining focused for long periods of time
  • Understanding a process/functionality and communicating that to a novice
  • Keeping yourself organized
  • Having a team player attitude, eager to be part of an ambitious team, but also able to be self-motivated and work individually

Your qualifications:

  • Bachelor’s degree or equivalent
  • 1-2 years of full-time work experience working/training for a SaaS company
  • Ability to interact comfortably with executives
  • Exceptional written and verbal English communication skills
  • Proficiency with Microsoft Office products

In return, we offer:


  • Competitive pay
  • Healthcare coverage with corporate wellness program
  • 401(k) company match
  • Tuition reimbursement
  • Hall of fame development programs as recognized by Training Magazine

Click here to learn more about our company and culture.

To have your resume reviewed by Talent Acquisition, click “Apply” at the top of the screen.


We are an Affirmative Action/Equal Opportunity Employer


We are an at-will employer

You’ll feel weird
calling it work.

Discover our culture

CHG Healthcare is an equal opportunity employer/affirmative action. Equal Employment Opportunity Posters. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will not be discriminated against on the basis of disability. CHG invites any employee or applicant to review CHG’s written Affirmative Action Plan. This plan is available for inspection upon request; please email

Important Security Notice: The only way to apply for a position at CHG Healthcare is through our website and we would not hire an employee without an onsite interview in one of our office locations. If you receive a suspicious job offer via email or text message, please understand that it is not from us. CHG Healthcare never requests personal information, like your social security number, via email or text message. CHG Healthcare would never request money as a condition of employment or to purchase technology or other work equipment. Please don’t hesitate to contact us with any questions. If you believe you have been a victim of online fraud through your job search, please contact

CHG Healthcare does not discriminate against qualified applicants and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to, and benefits and privileges of, employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact our talent acquisition team at 800-755-7753 or